eMagnify DSM (emDSM) is a custom developed end to end solution with years of experience within the tech-nology field.
The system was built from the ground up to cater for needs within businesses based on industry experi-ence.
The application server can run on both Linux and Win-dows servers, giving cus-tomers a wealth of choice on infrastructure.
Why this new development? Very simple. Most other desktop service management (DSM) solutions offer a generic “what we think you need” solution. The is-sue is that all customers are unique. What if there is a NAT or Firewall rule preventing the successful implementation of a DSM solution? What if your network are not in a 100% presentable state for a perfect implementation?
A sad fact is that most customers have hybrid im-plementation schemes on their network topology. Some implemented Active Directory, others didn’t, other have a hybrid between the domain and Active Directory. Most “off the shelf” solutions out there assumes an already perfect implementation of the infrastructure.
This is where emDSM makes the difference—We realize that most customers looking for a solution to improve and maintain their infrastructure. The whole purpose of emDSM is based on the fact that we know the world is not perfect.
emDSM as a baseline were designed to bring a com-puter network up to scratch with corporate policies, and then maintain this clean setup autonomously afterwards.
Welcome to the real world!
The whole architecture of emDSM is to make it easy to navigate. The HTML5 web based pages load as if it’s a full application.
The whole system was de-signed to give it an “all in one” look and feel. Not once the user will feel like they are leaving the system to push out rules, packages or remote control actions.
What is covered in this solution?
Depots plays an important role in the planning of your rollout. If the administration is done on the cloud, large installations like operating systems or MS Office could burden the HTTP protocol.
For this reason emDSM al-low the agents to obtain the key install files from local depot servers. One location can even have multiple de-pots. This will allow the cus-tomer to cater for high vol-ume sites.
Packaging software always has been a task left for scripting experts. With emDSM the bulk of the work is done via a user interface. As a bonus, an application can be downloaded by the administrator to do more advanced scripting for lar-ger installation packages.
The overall architecture al-lows the system to function across most restrictive NATs and Firewalls. The agent is in constant contact with the message queuing, allowing the system to push and pull instructions on de-mand.
This creates a secure sepa-ration between the agent and server, preventing abuse.
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